from IIT alumni
- Mutual trust and respect is the foundation of any relationship
- Be supremely confident (but humble, not arrogant) in whatever you do
- Know your stuff. Ask yourself the questions that others (your "students") would ask
- What matters is not the size of your authority, it is your influence and ownership
- You are only competing with yourself – don't be consumed by competing with others
- Success is all about managing expectations - Set expectations properly and deliver to them
- Figure out stakeholders' needs vs. wants
- Manage up, sideways with peers, and of course with your team – be visible and with integrity always
- If you fail at first, it is mostly fine as long as you recover
- You can negotiate even when you are in a hole
- Keep learning – there is no such thing as "irrelevant" knowledge or experience but ground yourself in facts
- Communicate, communicate, communicate
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